Terms of service

TERMS AND CONDITIONS OF USE
Wholenessbeauty.com — Granat sp. z o.o.

GENERAL
This site is managed by Granat sp. z o.o. The terms “we”, “us”, and “our” refer to Granat sp. z o.o., owner of the site wholenessbeauty.com and the Wholeness Beauty brand.
By browsing the site and/or using the digital services made available, you fully accept these Terms and Conditions of Use. If you do not agree with one or more points, please stop browsing and refrain from using the services.
These Terms apply to all users of the site, including visitors, collaborators, business partners, and entities publishing content (reviews, comments, images).
The site is built and hosted on the Shopify Inc. platform.
We may update these Terms at any time. Continuing to use the site after updates constitutes automatic acceptance of the changes. Any updates will be communicated via site banner, email, or notifications.
Use of the website is also subject to the Privacy Policy, Cookie Policy, Terms and Conditions of Sale, and Shipping & Return Policy. 

1. Digital services and usage requirements
The site provides the following digital services:
• Browsing and viewing informational and editorial content
• Access to reviews, comments, and user-published content
• Interaction with social tools or newsletters
• Download of materials made available on the site
By using the site, you declare that you:
• are at least 18 years old
• will not use the site for illegal purposes
• will not violate copyright, trademarks, and intellectual property
• will not spread viruses, malware, or destructive codes
Illicit use results in immediate suspension and possible legal action.

2. Access to the site and limitations
We may temporarily or permanently suspend the site for:
• technical maintenance
• security updates
• external causes or force majeure (e.g., infrastructure failures, blackouts, natural events)
We do not guarantee continuous access without interruptions.

3. Intellectual property and copyright
All site content is protected by copyright and other intellectual property rights, including:
• images, videos, and photographs
• editorial texts, copywriting, and naming
• packaging design, visual scheme, brand identity
• cosmetic products, formulas, and graphic materials
It is forbidden to copy, distribute, or reproduce, even partially, without written authorization from Granat sp. z o.o.

4. Content, information, and liability
We do our best to keep the site updated, but we do not guarantee the total absence of errors.
Information regarding products is informational and does not constitute medical or dermatological advice. Any reliance on the content is at the user's sole responsibility.

5. External links and third parties
The site may include links to external services, such as:
• payment platforms
• statistical analysis tools
• shipping services
• social login
We do not guarantee the content and compliance of platforms not owned by us.

6. Comments, reviews, and user content (UGC)
By submitting content to the site (reviews, photos, comments), you grant Granat sp. z o.o. the right to:
• modify, publish, and translate them
• use them commercially and editorially
• remove them if offensive, illegal, or fraudulent
You declare that submitted content does not violate copyright or third-party rights.

7. Prohibitions of use
It is forbidden to use the site for:
• illegal, fraudulent, or discriminatory activities
• uploading viruses or harmful codes
• scraping, data collection, or unauthorized tracking
• spreading spam, phishing, bots, or automations
• obscene, violent, or pornographic uses

8. Tracking, cookies, and profiling
We use analysis and tracking tools to improve services and understand site usage:
• Google Analytics 4
• Google Ads
• Meta Pixel
• TikTok Pixel
• Microsoft Clarity
The use of non-essential cookies may require your consent, manageable via site settings. For more details, consult our Privacy Policy and Cookie Policy.

9. Limitation of liability
We do not guarantee constant service continuity.
We are not liable for damages resulting from:
• server interruptions
• technical errors or bugs
• data loss not attributable to us
• improper use of the site
• force majeure events or external causes

10. Severability clause
If any provision of these Terms is found invalid or ineffective, this does not affect the validity of the remaining provisions.

11. Changes to Terms
Granat sp. z o.o. may update these Terms at any time.

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Last update: 01.12.2025
By continuing to use the site after changes, you automatically accept the new conditions.